Contact AKKO Insurance Services Customer Service
AKKO Insurance Services Phone Numbers and Emails
Customer Service Number:
-
(415) 523-9233
AKKO Insurance Services Emails:
How to Contact AKKO Insurance Services?
Most Popular Number:
| Total calls: 245 | Issues resolved: 3 | Last call: Apr 21, 2025 |
AKKO Insurance Services Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
AKKO Insurance Services Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call AKKO Insurance Services is 4155239233. 42% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as AKKO Insurance Services may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
AKKO Insurance Services Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call AKKO Insurance Services is 4155239233. 42% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as AKKO Insurance Services may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call AKKO Insurance Services mainly because of product/ service, request for information, payments and charges.
3% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact AKKO Insurance Services is contact@getakko.com. 92% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
AKKO Insurance Services Website:
AKKO Insurance Services Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday – Friday: 9am – 5pm, Pacific time
AKKO Insurance Services Customer Service Reviews
See above. I am beyond mad at this point.
Chat bot incorrect info. To wait for chat teammate to take at least one hour
Can't speak to anyone but bots. No live people to talk to or help you through the process and they don't want to fix a simple cracked back screen of my phone.
How Good is AKKO Insurance Services's Customer Service?
Summary of AKKO Insurance Services Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call AKKO Insurance Services?
Product/ Service Question:
- “Broken phone”
- “Unable to complete registration for cell phone insurance”
- “My my phone has been damaged by water exposure. I have to use a different phone and phone number to contact you.”
Request for Information Question:
- “Need help”
- “Checking on phone insurance”
- “Questions about a plan”
Payments and Charges Question:
- “Akko charged me by mistake”
- “Wrongly charged”
- Fraudulent charge I don't use an iPhone I use an Android and I did not purchase insurance in the past I did and it wasn't honored and by the time they figured out that I did have insurance I had already purchased another phone so you guys are really
Account Question:
- “Account”
- “Stop taking money out my account don't have that phone anymore..”
- “Acct”
Activation/ Cancellation Question:
- “Cancel”
- “Cancel subscription”
- “Cancellation”
Refund Question:
- “Refund”
Return/ Replace Question:
- “Need a correction on my mobile phone plan”
- “Phone replacement”
Staff Question:
- “I want to talk the customer service for my phone insurance”
- “Customer service matter”
Shipping and Delivery Question:
- “Location tracking support”
- “Just signed up 15 minutes ago and I didn’t get the first month free offer is it to late to get it?”
Cards Question:
- “Card got hacked need to change card”
- “My card was charged I'm not sure jf I'm signed”
Website/ Application Question:
- “Cant download video”
- “Trying to sign up, trouble with your website”
Other Question:
- “Payout issue”
- “Pricing on new phone”
- “Claim”
Compare AKKO Insurance Services Customer Service To
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