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Contact AKKO Insurance Services Customer Service

AKKO Insurance Services Phone Numbers and Emails

Customer Service Number:

  • (415) 523-9233
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AKKO Insurance Services Emails:

Accounting/ Billing
Business Customer Service
Customer Service
Media
PR Inquiries
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AKKO Insurance Services Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • AKKO Insurance Services Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call AKKO Insurance Services is 4155239233. 36% of customers managed to speak with a real person.

  • The average hold time is more than 30 min. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as AKKO Insurance Services may ask you for the following information to identify you as a customer: first and last name, email or phone number.

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How to Contact AKKO Insurance Services?

Most Popular Number:

(415) 523-9233
Total calls: 296 Issues resolved: 4 Last call: Jan 21, 2026

The AKKO Insurance phone number 1-415-523-9233 is the only helpline to seek help with fintech, financing, insurance carriers, OEM, mobile carriers, businesses, and school and family-funded programs. Consumers seeking assistance with phone and device protection or those inquiring about home bundles and resources can also use the AKKO phone number to contact Monday through Friday between 9:00 AM and 5:00 PM PT. Since calling ensures a prompt response to your issues and inquiries, it is the best option for urgent matters requiring immediate assistance.

Customers seeking to email AKKO support or general issues and inquiries can write to contact@getakko.com for assistance during office times. The email address business@getakko.com is published to discuss business matters with the customer care team. To consult the media department for related matters, pr@getakko.com is the email address. Users can also share similar issues and concerns at partners@getakko.com during service hours. Lastly, billing@getakko.com is the AKKO customer service email for billing and other relevant concerns. To ensure an efficient response when emailing, include all the issue details and submit a request between business hours.

AKKO Insurance Services LLC has its headquarters at 95 Third Street, 2nd Floor, San Francisco, California 94103, United States. Consulting AKKO customer service in the headquarters is feasible for private and sensitive matters. Clients consulting for general issues and inquiries can consider using its online alternatives. The best method is to browse the FAQs section on the company website to find answers to your questions. Contacting AKKO support via Online Chat is also a way to seek the quickest response to your issues and concerns.

PissedConsumer Club

Contact Information

AKKO Insurance Services Website:

AKKO Insurance Services Help Center:

Corporate Office Address:

AKKO Insurance Services LLC
95 Third Street 2nd Floor
San Francisco, California 94103
United States

Other Info (opening hours):

Hours:

Monday – Friday: 9am – 5pm, Pacific time

More contact details

AKKO Insurance Services Customer Service Reviews

1.2 / 5
Bad
Maliki Dvg
I tried numerous times to reach a person to help me after I found out my wife & kids had not registered their cell phones. Thank God nothing is wrong with any of the cells at the moment but it's too

Not GOOD , & I DIDNT EVEN HAVE A CLAIM . Trying to get to a person is worse than trying to get someone to let you pull there good teeth out.

Some things do Not need to be automated. Then it's forever to transfer or them to do so .

Lori J Qfe
Current good paying no claim customer. Info on site is not true they want to charge me more. Price increase no warning. Impossible to reach anyone. No question answers consistent. Very frustrated.
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

See above. I am beyond mad at this point.

Chat bot incorrect info. To wait for chat teammate to take at least one hour

How Good is AKKO Insurance Services's Customer Service?

David D Vib
David D Vib
Feels Disappointed | Dec 31, 2025

No timely response when there is a claim to address

Read full quote
Diana K Pgp
Diana K Pgp
Feels Disappointed | Mar 16, 2025

I have been trying to get insurance for my cell phone through their app but it quits working when I try to upload a photo of my phone, as required by them.

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Dora P Xhw
Dora P Xhw
Feels Disappointed | Nov 23, 2024

I need my refund

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Giulianna T
Giulianna T
Feels Neutral | Jul 03, 2024

It was very difficult to get in touch but once I finally reached someone they resolved fast

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Teela Grw
Teela Grw
Feels Disappointed | Aug 05, 2023

We’ll let me begin Best Buy doesn’t accept their product so I found when I went to have my repaired so I’m going to cancel this service and advise people don’t buy this product the people at Best Buy haven’t ever of this company

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Rico C Fkl
Rico C Fkl
Feels Disappointed | Mar 16, 2023

I ain’t talk to no one

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Summary of AKKO Insurance Services Customer Service Calls

297 TOTAL
CALLS
00:52 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call AKKO Insurance Services?

Product/ Service Question:

  • “I am trying to get a warranty for my zero turn. John Deere”
  • “I need a warranty on my zero turn”
  • “What type of insurance company is this”

Request for Information Question:

  • “Im trying to update billing info”
  • “It's not finding my device, and I want to know more information about your policies”
  • “To find out why all my cells aren't on the plan”

Payments and Charges Question:

  • “Claims and billing”
  • “Payment”
  • “Akko charged me by mistake”

Account Question:

  • “Can't sign in”
  • “Account”
  • “Stop taking money out my account don't have that phone anymore..”

Activation/ Cancellation Question:

  • “Cancelation”
  • “Cancel”
  • “Cancel subscription”

Staff Question:

  • “Need stop service. We no longer have local store to go to.”
  • “I want to talk the customer service for my phone insurance”
  • “Customer service matter”

Refund Question:

  • “Refund”

Return/ Replace Question:

  • “Need a correction on my mobile phone plan”
  • “Phone replacement”

Shipping and Delivery Question:

  • “Location tracking support”
  • “Just signed up 15 minutes ago and I didn’t get the first month free offer is it to late to get it?”

Cards Question:

  • “Card got hacked need to change card”
  • “My card was charged I'm not sure jf I'm signed”

Website/ Application Question:

  • “Cant download video”
  • “Trying to sign up, trouble with your website”

Other Question:

  • “Online set up”
  • “Claim filed”
  • “File claim”

Compare AKKO Insurance Services Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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