AKKO Insurance Services
AKKO Insurance Services Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AKKO Insurance Services has 1.3 star rating based on 26 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Affordable price, Charter spectrum madison wi, Good insurance.
Cons: Bad customer service, Cannot speak to a human, Cnt get in touch with no one.Recent recommendations regarding this business are as follows: "Don't deal with AKKO", "try some other company", "Be careful", "Stay away", "Dont buy".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AKKO Insurance Services has 1.3 star rating based on 26 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Affordable price, Charter spectrum madison wi, Good insurance.
Cons: Bad customer service, Cannot speak to a human, Cnt get in touch with no one.Recent recommendations regarding this business are as follows: "Don't deal with AKKO", "try some other company", "Be careful", "Stay away", "Dont buy".
Most users ask AKKO Insurance Services for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Statesboro, Georgia
Akko charged me by mistake
Akko charged to my bank account for the service that i did not authorize. Please call me at 912688****. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever returned my call to cancel.
After seeing several $15 charges, I found out it was insurance I never signed up for. Spectrum clearly added it in the store when I bought their cheapest phone, and now I can't cancel AKKO without getting my bank involved.
Preferred solution: Cancel!!!
User's recommendation: Don't deal with AKKO
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to complete registration for cell phone insurance
I have been trying to get insurance for my cell phone through their app but it quits working when I try to upload a photo of my phone, as required by them.
Akko could have a more user-friendly app. I tried several times to use the app to sign up for cell phone insurance, but I was not successful.
Preferred solution: Cell phone insurance
User's recommendation: Be careful
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDiankell@***.net
I have tried to get insurance for my cell phone on your app, but it quits working when I try to upload the photos of my phone. Can you give me a phone number or another way to get insurance?
- No response fro the company
Preferred solution: Insurance for y cell phone.
User's recommendation: try some other company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Doylestown, Pennsylvania
Current good paying no claim customer. Info on site is not true they want to charge me more. Price increase no warning. Impossible to reach anyone. No question answers consistent. Very frustrated.
Chat no help. No live person ever.
Email got responses but not favorable to me as a customer. I am going back to Assurion for my new phone. If Akko is this difficult to reach, I'd hate to see if I had a claim. They also said they'd sent me a notice of increase in price, but I never got it and they won't refund extra charges for those.
Chat told me I could only pay one year at a time.
Email said I could still pay monthly. Ridiculous customer service
See above. I am beyond mad at this point.
Chat bot incorrect info. To wait for chat teammate to take at least one hour
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible Customer Service
I submitted my claim almost two weeks ago and have heard nothing from them. I wouldn't recommend using them. I am beginning to think it is a scam.
- Bad customer service
- No phone number
- Scam
Preferred solution: Deliver product or service ordered
User's recommendation: Dont buy
Manning, South Carolina
Cancel a policy I did not want
It took me two days to find a phone number the results no answer I want to cancel this makes more positive to cancel if they want answer I do not need be involved akko
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Francisco, California
Claim
Im contacting AKKO to finish my claim ! And no one is answering to me ! By email or by phone or text!
Mkacimoncef@***.com
(650)272-****
Please contact me as soon possible thank you
Kalamazoo, Michigan
I've been trying the last 4 days to get a claim filed for my water damaged phone. I am having the hardest time. I truly need somebody to call me. I'm having such a hard time. I need my damaged phone w
My my phone has been damaged by water exposure. I have to use a different phone and phone number to contact you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Denver, Colorado
Filling a claim
Struggled to get app to open then cldim wouldnt submit it is too complicated to submit a claim every time? This is l why I didnt submit claims for six months! Whats the point in having insurance that is only reimbursed at a partner
User's recommendation: Cancel service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pittsburgh, Pennsylvania
Card got hacked need to change card
Need someone to call me at 304 894 **** to see if you got the payment on the iPhone 13 because my card got hacked
User's recommendation: Please help
Lebanon, Pennsylvania
Filed a claim 9 days ago for a cracked back screen and no response. Worse customer service ever
Can't speak to anyone but bots. No live people to talk to or help you through the process and they don't want to fix a simple cracked back screen of my phone.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lakeland, Florida
Stop taking money out my account don't have that phone anymore..
I been lost that phone 2yrs ago and you guys keep taking money out my account for what reason...Please refund my account back..
Insurance Expert Talks
Insurance Claims Tips: What Red Flags to Watch Out
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Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammed is how it feels to me
I also was not offered any compensation for all this wrongdoing by them. Not sure whether to blame charter or AKKO.
And now you're going to bill me a year later for a year messing up my bank account.
I was going to file a dispute but instead I just canceled the subscription which is being way too kind. I am very unappreciative of this experience and have already canceled my internet with charter and I will in the future not have a cell phone with them either.
- Charter spectrum madison wi
- Pay for insurance coverage you do not receive and then later on get billed for it again
Preferred solution: Full refund
User's recommendation: Not a chance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReporting
I'm reporting you to the police. Please give me my money back as soon as possible.
I do not know who you are.
I'm 60 years old. Please help me.
Preferred solution: Refund now
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot complete my claim and extremely hard to get a hold of someone
My phone has water damage. I've had this insurance for a few months now.
Please call 717-551-****. Thank you.
Preferred solution: Claim for my iPhone 14 Pro Max 500gig
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