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AKKO Insurance Services

AKKO Insurance Services
Reviews and Complaints

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What is your customer experience with AKKO Insurance Services?
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Vitaliy P Upq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Add new devices

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I need help nobody help me you dont have a phone number I cant reach you please contact with me I cant add device. I need your help.

I have a couple questions for you. Thank you so much.

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User's recommendation: No Customer Service at all

Anonymous
map-marker Kechi, Kansas

Needed to cancelled the insurance on my account

I no longer have an a phone 316-293-**** is not my phone number it belong to a person name Theresa lewis i was trying help her now her phone is damaged

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Steve H Thy

Wondering why I'm getting charges from Akko

AKKO Insurance Services - Wondering why I'm getting charges from Akko
AKKO Insurance Services - Wondering why I'm getting charges from Akko - Image 2

Hello Akko - it appears that Im getting billed from Akko for $11/month and not sure what its for. Please advise.

Thanks, Steve

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Loss:
$55
Michael F Apb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Please call me at 916-203-****

I am unable to register my items and cannot reach customer service. There is No phone number to contact them. Very poor customer service.

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Preferred solution: To receive a call from customer service.

Emeline Nju
map-marker Chicago, Illinois

Cancel the subscription

I don't need you any more.I resolve my problem with akko company thank you for you help...,,,...,,,...

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Anonymous
map-marker Gretna, Louisiana

Resolved.

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After contacting you guys I talked to human. It.

Has been. Resolved.

Thank you pissed off customer.I dont know what else to say. Now thanks.

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User's recommendation: Use. Pissed off customer for disputes.

Emanuel G Tvn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Got my banking info but not setup profile

I wanted to use AAKO for insurance on my new iPhone 14pro max as I neglected to get AppleCare in time. After taking and debiting my bank account I am unable to setup a profile or even contact them

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Loss:
$1

Preferred solution: Full refund

User's recommendation: DO NOT TRUST THIS SERVICE

Stephen W Uyq

Refund

I signed up but never completed the registration I'm going with a different company and need a refund

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Loss:
$12

Preferred solution: Full refund

Anonymous
map-marker Lancaster, South Carolina

To file claim

I was in yard with kids we was riding my phone drop son made a mistake in ran over it with the back of his for wheeler on cement been try to get in touch with this company never new it was gone take me this long to get a response the Front crack to at bottom round black circle in the corner of the top right side were the battery percent at been try to figure out a way to send yall a picture of the front because my phone crack

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User's recommendation: I am satisfied

Carl M Wpt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Registration problem

Although it says my bank was successful linked, when I click on registration it tells me you could not register with my bank. I need coverage today.

I called but got VM. Need to speak to someone today or I will have to go elsewhere.

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Cons:
  • Cannot speak to a human

Preferred solution: Call back today

Nayra Tax

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lake Charles, Louisiana

I’ve been trying to get in contact with them for days and they don’t seem to care about me and my phone

I need to file a claim because my phone is not working right.

Ive called, texted and emailed them and they havent acknowledged my efforts.

Im not happy with them at all.

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User's recommendation: Renew your iPhone warranty or better insurance than Akko.

Charles G Dsm

Customer service matter

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Cracked phone screen that I need to be fixed. I tried to register this phone online so I would be properly recognized and now my screen is broke and I want it fixed if I cant get it fixed I want my money back and then cancel my subscription

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Preferred solution: Full refund

User's recommendation: Watch what you get into

Anonymous
map-marker Needham, Massachusetts

About my account

Unable to list my phone to get it insured. Still need help .you took the premium right away.not so with help.

617921**** or avjuliani@***.com.

please!!!. Tony Juliani

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Anonymous
map-marker Opelousas, Louisiana

I didn’t even finish my application and they went ahead and started taking money from me

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I never completed the application but they just felt it was ok to start pulling money out my account every month sometimes twice a month ! Ive done emailed them 3 times and they still taking my money so now Im fixing to press charges for theft !!

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Ashley K Pfo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

How to fill out the infor

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It is so difficult to reach out to customers service on the phone. The company should provide better customer service.

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Pros:
  • Affordable price
Cons:
  • Very difficult to reach out to customers service on the phone

Preferred solution: I am a. New membership and need to fill out the info and I am not sure how to input the information but I have no I dear how to reach out to customers service by phone. I left a voice mail but never called back.