
AKKO Insurance Services
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAdd new devices
I need help nobody help me you dont have a phone number I cant reach you please contact with me I cant add device. I need your help.
I have a couple questions for you. Thank you so much.
User's recommendation: No Customer Service at all
Needed to cancelled the insurance on my account
I no longer have an a phone 316-293-**** is not my phone number it belong to a person name Theresa lewis i was trying help her now her phone is damaged
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPlease call me at 916-203-****
I am unable to register my items and cannot reach customer service. There is No phone number to contact them. Very poor customer service.
Preferred solution: To receive a call from customer service.
Cancel the subscription
I don't need you any more.I resolve my problem with akko company thank you for you help...,,,...,,,...
Resolved.
After contacting you guys I talked to human. It.
Has been. Resolved.
Thank you pissed off customer.I dont know what else to say. Now thanks.
User's recommendation: Use. Pissed off customer for disputes.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGot my banking info but not setup profile
I wanted to use AAKO for insurance on my new iPhone 14pro max as I neglected to get AppleCare in time. After taking and debiting my bank account I am unable to setup a profile or even contact them
Preferred solution: Full refund
User's recommendation: DO NOT TRUST THIS SERVICE
Refund
I signed up but never completed the registration I'm going with a different company and need a refund
Preferred solution: Full refund
To file claim
I was in yard with kids we was riding my phone drop son made a mistake in ran over it with the back of his for wheeler on cement been try to get in touch with this company never new it was gone take me this long to get a response the Front crack to at bottom round black circle in the corner of the top right side were the battery percent at been try to figure out a way to send yall a picture of the front because my phone crack
User's recommendation: I am satisfied
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRegistration problem
Although it says my bank was successful linked, when I click on registration it tells me you could not register with my bank. I need coverage today.
I called but got VM. Need to speak to someone today or I will have to go elsewhere.
- Cannot speak to a human
Preferred solution: Call back today
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I’ve been trying to get in contact with them for days and they don’t seem to care about me and my phone
I need to file a claim because my phone is not working right.
Ive called, texted and emailed them and they havent acknowledged my efforts.
Im not happy with them at all.
User's recommendation: Renew your iPhone warranty or better insurance than Akko.
Customer service matter
Cracked phone screen that I need to be fixed. I tried to register this phone online so I would be properly recognized and now my screen is broke and I want it fixed if I cant get it fixed I want my money back and then cancel my subscription
Preferred solution: Full refund
User's recommendation: Watch what you get into
About my account
Unable to list my phone to get it insured. Still need help .you took the premium right away.not so with help.
617921**** or avjuliani@***.com.
please!!!. Tony Juliani
I didn’t even finish my application and they went ahead and started taking money from me
I never completed the application but they just felt it was ok to start pulling money out my account every month sometimes twice a month ! Ive done emailed them 3 times and they still taking my money so now Im fixing to press charges for theft !!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHow to fill out the infor
It is so difficult to reach out to customers service on the phone. The company should provide better customer service.
- Affordable price
- Very difficult to reach out to customers service on the phone
Preferred solution: I am a. New membership and need to fill out the info and I am not sure how to input the information but I have no I dear how to reach out to customers service by phone. I left a voice mail but never called back.
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