AKKO Insurance Services
Reviews and Complaints

Why dont you have have a service number to call I cant put a claim in I dont understand why. My phone number is 195********

I will be reporting this to the better business bureau. You charged me for insurance for my phone.

And then at a later date decided to make extra requirements in order for me to have that insurance. I tried to upload photos of my phone to the website and it would not work.

Now that I need covered you are refusing to pay. This action is illegal and I will be reporting it.

Phone got dropped in water and then i fell on it I need it to be fixed and know where to bring it to

I need help nobody help me you dont have a phone number I cant reach you please contact with me I cant add device. I need your help.

I have a couple questions for you. Thank you so much.

I no longer have an a phone 316-293-**** is not my phone number it belong to a person name Theresa lewis i was trying help her now her phone is damaged

Hello Akko - it appears that Im getting billed from Akko for $11/month and not sure what its for. Please advise.

Thanks, Steve

I am unable to register my items and cannot reach customer service. There is No phone number to contact them. Very poor customer service.

I don't need you any more.I resolve my problem with akko company thank you for you help...,,,...,,,...

After contacting you guys I talked to human. It.

Has been. Resolved.

Thank you pissed off customer.I dont know what else to say. Now thanks.

I wanted to use AAKO for insurance on my new iPhone 14pro max as I neglected to get AppleCare in time. After taking and debiting my bank account I am unable to setup a profile or even contact them

I signed up but never completed the registration I'm going with a different company and need a refund

I was in yard with kids we was riding my phone drop son made a mistake in ran over it with the back of his for wheeler on cement been try to get in touch with this company never new it was gone take me this long to get a response the Front crack to at bottom round black circle in the corner of the top right side were the battery percent at been try to figure out a way to send yall a picture of the front because my phone crack

Although it says my bank was successful linked, when I click on registration it tells me you could not register with my bank. I need coverage today.

I called but got VM. Need to speak to someone today or I will have to go elsewhere.

I need to file a claim because my phone is not working right.

Ive called, texted and emailed them and they havent acknowledged my efforts.

Im not happy with them at all.

Cracked phone screen that I need to be fixed. I tried to register this phone online so I would be properly recognized and now my screen is broke and I want it fixed if I cant get it fixed I want my money back and then cancel my subscription